Engage your customers with intuitive, personalised marketing communications
Drive conversion, reduce churn, and personalise the way you engage your customers across every interaction with powerful marketing automation that is flexible enough to support all your campaigns.
Drive conversion with customised emails
- Custom templates and visual editor
- Database segmentation and advanced targeting
- Automatic triggering and customer activation emails
- Real-time reporting
Outsource your marketing support with our Managed Services
- Campaign management
- Marketing creation and delivery management
- Project Management - planning & automation
- Database management - collection, cleansing, segmentation
- Technical support - project scope, strategy planning
Get into the hands of consumers via their smartphones
- Txt2Win and Txt4Info campaigns
- Set up scheduling and automatic responses
- Run SMS polls, surveys, and competitions
- Real-time reporting
- Permissions management
Engage, educate, and drive awareness with custom website pages
- Personalised landing pages and blogs
- Interactive surveys and forms
- Live forums and comments
- Customisable designs and templates
- Real-time reporting
Build engaging training programs and reward staff
- Tailored training programs with progress tracking
- Customisable e-learning centre
- Interactive question testing for segments
- Trigger email and SMS messages
- Reward programs
Personalise the experience with promotions and loyalty
- Web, email, mobile and offline promotions
- Points-based loyalty
- Sweepstakes and auctions
- Redemption and unique code tracking
- Entry and prize draw management
Used in leading customer-centric organisations
Omni-channel marketing for stand-out customer experience
Sophisticated automation optimises your campaign from end to end and allows communications to dynamically switch context, content and channels as your conversation develops with your customers through triggered responses and customer interactions.
An online platform hosted right here in New Zealand, TouchpointMX is always on for when you need it most. Offering full management or self service options through an intuitive CMS, we can combine all facets of your digital marketing into one platform. Touchpoint Group is ISO 27001 certified, ensuring all your customer data is captured and stored safely.
Case Study
How Samsung Increased Sales With A Bespoke Rewards Program
Samsung tailored TouchpointMX to create training programs and interactive questionnaires that encouraged sales staff to earn rewards by learning about Samsung products. This program enabled staff to become more knowledgeable, which in turn led to higher sales.
Touchpoint MX has been partners with Harvey Norman PhotoCentre since 2008, providing a valuable service and digital solutions to help us achieve our marketing goals
Alpesh Lala
Digital Marketing Specialist
Harvey Norman PhotoCentre
Team Touchpoint are a HUGE asset to The Midland Group. Assisting us with websites for 3 of our products and providing us with a personalised marketing tool through Touchpoint MX
Adam Boot
International Marketing Manager
The Midland Group
TouchpointMX Blog
Marketing Automation Survey Results 2020
A few months ago, we sent out a survey to ask what your favourite marketing automation tools were, along with your favourite features. Here are the results, and a look at why staying in touch with your customers is more important than ever.
Contact Us
Give us some details about your business or what you're looking for and we'll tailor a custom digital marketing solution that meets your needs.