Engage your customers with intuitive, personalised marketing communications

Drive conversions, reduce churn, and personalise the way you engage your customers across every interaction with powerful marketing automation that is flexible enough to support all your campaigns.

Omni-channel marketing for stand-out customer experience

Sophisticated automation optimises your campaign from end to end and allows communications to dynamically switch context, content and channels as your conversation develops with your customers through triggered responses and customer interactions.

A cloud-based platform based in Australasia, TouchpointMX is always on for when you need it most. Offering full management or self service options through an intuitive CMS, we can combine all facets of your digital marketing into one platform. Touchpoint Group is PCI DSS compliant and ISO 27001 certified, ensuring all your customer data is captured and stored safely.

TouchpointMX Omni-channel marketing platform
City of Melbourne
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Case Study

How Samsung Increased Sales With A Bespoke Rewards Program

Samsung tailored TouchpointMX to create training programs and interactive questionnaires that encouraged sales staff to earn rewards by learning about Samsung products. This program enabled staff to become more knowledgeable, which in turn led to higher sales.

TouchpointMX Blog

Marketing Automation Survey Results 2020

A few months ago, we sent out a survey to ask what your favourite marketing automation tools were, along with your favourite features. Here are the results, and a look at why staying in touch with your customers is more important than ever.