Engage Your Customers With Intuitive, Personalised Marketing Communications
Drive Conversion With Customised Emails
- Custom templates and visual editor
- Database segmentation and advanced targeting
- Automatic triggering and customer activation emails
- Real-time reporting
Engage & Stay On The Pulse With Social Media
- Multi-platform integration
- Publishing and content management
- Realtime reporting
- Social channel and customer database collection
Get Into The Hands Of Consumers Via Their Smartphones
- Txt2Win and Txt4Info campaigns
- Set up scheduling and automatic responses
- Run SMS polls, surveys, and competitions
- Real-time reporting
- Permissions management
Engage, Educate, & Drive Awareness With Custom Website Pages
- Personalised landing pages and blogs
- Interactive surveys and forms
- Live forums and comments
- Customisable designs and templates
- Real-time reporting
Build Engaging Training Programs & Reward Staff
- Tailored training programs with progress tracking
- Customisable e-learning centre
- Interactive question testing for segments
- Trigger email and SMS messages
- Reward programs
Personalise The Experience With Promotions & Loyalty
- Web, email, mobile and offline promotions
- Points-based loyalty
- Sweepstakes and auctions
- Redemption and unique code tracking
- Entry and prize draw management
Omni-Channel Marketing For Stand-Out Customer Experience
Sophisticated automation optimises your campaign from end to end and allows communications to dynamically switch context, content and channels as your conversation develops with your customers through triggered responses and customer interactions.
A cloud-based platform based in Australasia, TouchpointMX is always on for when you need it most. Offering full management or self service options through an intuitive CMS, we can combine all facets of your digital marketing into one platform. Touchpoint Group is PCI DSS compliant and ISO 27001 certified, ensuring all your customer data is captured and stored safely.
Case Study
How Samsung Increased Sales With A Bespoke Rewards Program
Samsung tailored TouchpointMX to create training programs and interactive questionnaires that encouraged sales staff to earn rewards by learning about Samsung products. This program enabled staff to become more knowledgeable, which in turn led to higher sales.