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We sat down with Miro Sudzum, Wireless Nation’s Marketing Manager, to learn more about the challenges their marketing faces as their business grows. Learn about the improvements they are undertaking to provide a seamless onboarding experience, improved customer engagement and most importantly drive revenue growth through marketing automation.
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How do we know we are making the best marketing choices? There are hundreds of digital channels to choose from, email marketing remains one of the strongest forms of marketing today.
Read moreDiscover how you are able to look at the whole picture by benchmarking your company against competitors and highlighting certain pain points that your customers experience as they go through the claims process.
Read moreIn June 2021, thanks to our dedicated Chief Information Security Officer, Karen Leisenfeld and her team; Touchpoint Group successfully passed it’s first annual audit.
Read moreExplore how applying the life cycle framework for customer feedback analysis to Direct Line Insurance's public review feedback can help you explore the interconnected nature of customer relationships at speed and scale, with concrete business results.
Read moreIn this post, we explore the need for trends analyses using Admiral Insurance public review data. We will identify ways to leverage this type of analysis to drive operational performance outcomes.
Read moreExplore the high level insights in the Hasting Direct customer feedback analysis and learn how to identify errors for improvement in your customer feedback data.
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