Touchpoints: Putting the customer at the centre of your world.

Customer-centricity involves more than just saying the customer is important. Creating meaningful experiences and maintaining lasting relationships with customers begins with understanding the customer as a whole. By putting people first, profits follow. Join us every fortnight as we discuss how businesses can become more customer-centric, and learn from the leaders themselves.

Discover Dynamic Customer Solutions with Rob Windle

Our guest this episode is Rob Windle, CEO and founder of Dynamic Customer Solutions The core of his business revolves around implementation and supporting businesses to lower the cost of call centre operations while improving the quality of outcomes &, supporting learning and improvements through data-driven metrics using state of the art feedback analytics software to fast track improvements.

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