Customer Engagement and Artificial Intelligence Technologies

During this time of uncertainty, we will continue to operate as usual. We are here to support our clients to ensure your businesses are able to run as efficiently and as effectively as possible, so that you can continue to support your customers. Please get in touch if you need further support or have any questions.

Leaders in customer-centric solutions
that drive business impact

Touchpoint Group

Our Products

touchpoint:mx

Reach your customers with personalized, omni-channel marketing automation.

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touchpointcx

Easily collect and visualize your customer data.

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Ipiphany

Get insights that matter through analyzing your customer feedback data.

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About Us

Touchpoint Group is a globally focused company specializing in customer-centric software solutions. Combining innovative technology with human ingenuity, we help organizations go beyond the data to personalize and leverage the customer experience.

TouchpointMX, TouchpointCX, and Ipiphany help automate marketing and retention strategies, visualize important campaign data for easy reporting, and use insights from customer feedback data to improve the customer experience.

Leadership team

Our leadership team has extensive experience leading businesses in the tech sector. Chaired by a founding chair of successful NZ startup Xero, our team are world-class experts in their roles.