Podcast | Touchpoint Group

Touchpoints: Putting the customer at the centre of your world.

Customer-centricity involves more than just saying the customer is important. Creating meaningful experiences and maintaining lasting relationships with customers begins with understanding the customer as a whole. By putting people first, profits follow. Join us every fortnight as we discuss how businesses can become more customer-centric, and learn from the leaders themselves.

Discover the 5 Archetypes with Carey Davidson

In this episode, we meet Carey Davidson a world-renowned speaker, author, founder, HR guru and is an expert in the business of self-mastery. Her groundbreaking 5 Archetypes system is used in companies and homes around the world to dramatically improve the experience of life and work. Her book, The Five Archetypes: Discover Your True Nature and Transform Your Life and Relationships (2020 Simon & Schuster) uncovers what motivates perpetual growth and lifelong purpose.

Make Payments Painless With Adrian Smith

Adrian is passionate about getting stuff done with deep experience in digital channels and a track record in designing end-to-end customer journeys for both online and offline touchpoints.

Discover the Power of Story with Park Howell

Our very first guest on Touchpoints is considered the World's Most Industrious Storyteller helping purpose-driven brands grow by as much as 600% through the customer-centric stories they tell.

Touchpoints: Putting the customer at the centre of your world.

Discover the 5 Archetypes with Carey Davidson

Make Payments Painless With Adrian Smith

Discover the Power of Story with Park Howell

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