Touchpoint Group Webinars and Monthly Reviews

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March 2023 UK Banking App Rankings and Insights

The March 2023 UK Banking App Insights session covers off the overall Engaged Customer Score performance rankings for Banking Apps. This month we dive deeper into the performance challenges and opportunities for Barclays, HSBC and Nationwide Building Society

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Feb 2023 UK Banking App Rankings and Insights

Starling Bank continues its overall dominance in the UK market with Lloyds, RBS, NatWest and Halifax all very tightly grouped together and any one of these banks could take second place and look to catch Starling if they prioritise their energy on the features and journeys identified with the biggest gaps in engaged customer scores with the other competing banks.

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UK Challenger Banking App Performance Rankings 2022 A Year in Review

Starling Bank takes out the Touchpoint Group Best Engaged Customer Score Award for 2022. In fact Starling Bank als wins the global supreme award for best app globally. The Starling Bank app performance has been the standout for Global best practice in 2022 and Touchpoint clients have the opportunity to use the Touchpoint reporting technology to look behind the iron curtain and understand what makes the Starling Bank app just so good.

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