A clear path to actionable insights

Ipiphany leverages your business knowledge to focus an automated insight discovery process and provides you with powerful tools to validate, explain, measure and report the resulting insights.

Create a sustainable competitive advantage with Touchpoint Ipiphany

Ipiphany makes it easy to combine different types of structured and unstructured customer data from different sources into a single view. Quickly immerse yourself in the data to gain the breadth and depth of understanding required to uncover important actionable insights that would otherwise remain hidden.

Connect insights to relevant business functions and roles so that they can be distributed to key stakeholders via insight dashboards - for decisioning, action and ongoing management.

unstructured data analysis
City of Melbourne
Uber Eats
Case Study

Leverage Customer Feedback To Gain Greater Insights Into Mobile App Performance

This case study details how Touchpoint Group's AI Analyst, Ipiphany™, can be leveraged to help a Tier 1 bank gain greater insight into the performance of their Mobile App through publicly available customer feedback data.

Touchpoint Ipiphany Blog

Why It's Important To Benchmark Your App Against Competitors

Analysing your position in the market against competitors is a critical component for strategic decision making for your business. By understanding where your app sits against a range of competitors, you'll get a better understanding of what changes will make the greatest impact.