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Capture new customers and drive conversion using an omni-channel suite of cloud-based marketing automation tools such as email, SMS, surveys, and web pages.
Educate, engage and grow your customer base with a robust CX framework. Improve engagement and experience through customer triggered response campaigns and automation. Address VoC concerns using an interactive customer experience, resolution and performance tool.
Analyse unstructured customer feedback data from a range of sources to discover insights into business performance and operational issues, and detect new revenue generating avenues. Monitor brand health and customer perception effortlessly with benchmarking and market analysis tools.
Decrease the time from first-purchase to customer advocate with programs that drive repeat engagement. Manage advocacy, retention and engagement with business stakeholders and customers through sales and incentive programs, run campaigns that delight your customers and increase revenue for your business.