In short: Ipiphany can process as much data as you can give it. Our cutting edge Natural Language Processing (NLP) tool has been designed to read, understand, and contextualise data previously too complex to quantify.
Read moreThe first step in keeping your finger on the pulse of your customer interactions is feedback collection, but the real results come from what we do with that data. How do you understand and prioritise thousands of pieces of feedback to find the most important next steps for your business?
Read moreTouchpoint Group took the decision to seek accreditation to ISO27001, the most widely recognised information security standard, and is scheduled for accreditation in early 2020. What does this mean for your data? What trends can we see that might prevent misuse?
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