News and Media Centre

Forbes: How big data can make Australasia big money
Forbes: How big data can make Australasia big money

Combining machine learning with language processing and advanced analytics, Ipiphany utilizes the power of big data to work with large volumes of customer data: Read More

ITbrief: Kiwi developer takes Artificial Intelligence to new heights
ITbrief: Kiwi developer takes Artificial Intelligence to new heights

AI program pioneers simultaneous text, speech and machine learning to help customers better understand customer behaviours: Read More

Popular Science: Creating AI to help businesses interact with their customers
Popular Science: Creating AI to help businesses interact with their customers

Data scientists will craft the artificial intelligence robot to help companies interact with customers using thousands of irate customer calls to some of Australia's biggest banks: Read More

NZ Herald: Developing a tool to help call centres interact with upset customers
NZ Herald: Developing a tool to help call centres interact with upset customers

Call-centre phone calls mimicked by computer to help big business staff: Read More

The Australian: New Zealand-based technology firm making strides with AI
The Australian: New Zealand-based technology firm making strides with AI

Touchpoint group hopes the machine will one day help big banks, telcos and insurance companies defuse explosive episodes in customer service: Read More