Guided Analysis That Uncovers The Most Important Hidden Problems
Powerful visualisations that guide your focus to uncover hidden problems and relationships
Ipiphany combines intelligent pattern detection algorithms with illuminating visualisations to highlight the relationship between problems, customer segments, and your target metrics.
Visualise what you can think
Ipiphany removes the barrier between you and your data and empowers you to focus on the most important issues in depth.
- Understand different perspectives more clearly by easily organising the results to add business context.
- Create different analyses that link painpoints to customer journeys, business processes and organisation structure.
Understand problems from both a customer and business perspective
Visualize the impact of discovered problems across customer segments, products, channels and journeys to understand who is affected, how they are affected and to what extent.
Avoid misleading recommendations by exposing underlying cause and effect
Ipiphany highlights relationships between customer issues and specific business aspects - empowering you to make an actionable difference by explaining hidden causes and effects.
Understand differences between customer segments
Unlock opportunities by understanding the most important differences between customer segments or between you and your competitors.
Touchpoint Ipiphany Blog
Why It's Important To Benchmark Your App Against Competitors
Analysing your position in the market against competitors is a critical component for strategic decision making for your business. By understanding where your app sits against a range of competitors, you'll get a better understanding of what changes will make the greatest impact.