Deliver Truly Actionable Insights That Lead To Smarter Decisions & Outcomes
Explain at the level where you can make a difference
Quantify the importance of every insight
For every insight Ipiphany automatically measures how many customers are affected and calculates the impact on your target metrics.
Track painpoints over time
Easily monitor how the severity of recurring problems is changing over time, including tracking the impact of any remedial actions or improvements.
Easily access the stories behind the statistics
Acquire deeper understanding and build confidence in individual insights through easily accessible example verbatim snippets that illustrate the specific customer problems and related impacts.
Share insights with key stakeholders using customisable insight dashboards
Easily create personalised dashboards that enable business stakeholders to understand and track painpoints, insights and KPIs specific to their business unit, function or role.
Designed to support the way you work
Ipiphany has been purposely designed to support the way customer insight and experience professionals and teams work.
Save time and effort by easily reusing, organising and sharing analyses across projects, individuals and teams.