In this case study, we’ll apply the Insurance Customer Life Cycle Analysis to publicly available review data to help Hastings Insurance gain greater insight into potential performance improvements.
Market research agencies are uniquely poised to take advantage of advances in NLP and AI text analytics; In this case study, we explore how Touchpoint Group Client augmented their standard practices using our AI text analytics tool, Ipiphany.
How Touchpoint Group's AI Analyst, Ipiphany™, can be used to guide improvements for the largest retail enterprise in the world - Walmart - to benchmark against competitors as well as detect and solve issues causing customer churn.
An events organisation finds out in depth, the implications of COVID-19 across the industry using real-time data. Using Touchpoint Ipiphany, they draw actionable insights and use the results in their government funding request.