Filter by
The 2023 Banking App Awards for the Australian market have shed light on the exceptional achievements of banks in providing top-tier mobile banking experiences. The awards encompassed a comprehensive evaluation of banking apps, emphasising various critical aspects of their performance.
Read moreThe Touchpoint Group Banking App Awards showcase the best banking app experiences in the US and UK markets from a customer perspective. They recognise the work of the teams that have created exceptional experiences for their customers across foundational attributes and core app customer journeys. Congratulations to our 2023 award winners!
Read moreThis insights session offers a detailed exploration of how Ipiphany, an advanced AI text analytics platform, is applied to dissect and understand customer complaints within the realm of financial services.
Read moreThe October 2023 Touchpoint Group Banking App Insight Session focused a particular emphasis on Truist Bank and TD Bank. The session highlighted key trends, improvements, and challenges in the banking app sector.
Read moreWhile NatWest experienced continued decline, Nationwide hit its lowest performance point in the past twelve months. This decline was primarily attributed to a recent logo change and specific events in early October.
Read moreThe UK banking sector continues to adapt to the digital age, and the role of mobile banking apps is central to this transformation. Touchpoint Group's September 2023 Banking App Insight session, led by Glenn Marvin and Tony Patrick, sheds light on the performance dynamics of major players in the space, with a specific focus on Chase UK.
Read moreFill out your details in our contact form and we’ll help answer your questions!