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Mobile Media Response
Products and Technology
 
Key Products

Mobile Media Response

As you’ve undoubtedly seen and heard, the mobile phone offers a very responsive channel with which to engage and interact – especially with the under 30 year old market. Many marketers, advertisers and media planners are using mobile phone txt messaging to great effect to build relationships with their customers through direct response campaigns, promotions and competitions.

Touchpoint offers a range of easy-to-use mobile direct response and promotional tools for both interesting standalone promotions and integrated, comprehensive, multichannel campaigns.

Benefits

  • Drive immediate response
  • Short lead time to market
  • Higher promotion response rates than traditional campaigns
  • Easy integration with above the line media, on-pack and POS promotions
  • Eliminate data entry costs
  • Easy integration with web and offline responses
  • Monitor and manage campaigns in realtime

Product screenshots

Promotion Entries
Time of Day Report
Promotion Entry History Report

Key Features

Customer Aquisition

Lead Generation
Direct Response Advertising
Brand Awareness
Measuring Media Effectiveness
On-Pack & POS Sales Promotions
Competitions
Build Permission Databases

Audience Interaction

Interactive TV & Radio
Feedback & Comment Lines
Quizzes
Polls & Voting
Request Lines
Game Participation

Customer Service

Account Queries
Service Alerts & Notifications
Reminders
Customer Feedback

Customer Retention

Loyalty & Reward Programmes
Coupons & Vouchers
Customer Feedback and Polling
Lookup of Timetable Information

Information Services

Sponsored Services
Subscription Services
Information Lookup Services
Premium & Reverse Billing
Alerts & Reminders

M-commerce

Premium SMS
Reverse Billing
Mobile Payments
Ticketing
Coupons
Airtime Rewards
Unique Code Management

Key Features

Out-of-the-box Support

Polls
Voting
Quizzes
Sweepstakes
Instant win
Comment lines

Simple Setup of Programmes

Rapidly configure new interactive applications
Natural language pattern matching
Customise and personalise reply messages
Update customer data from inbound messages
Define participation thresholds
Automate open/close of programmes

Response Management

View responses in realtime
Realtime filtering and forwarding of responses
Integrated opt-in/opt-out management

Integration

Can be triggered by remote systems
Realtime forwarding of messages and notifications to remote systems

Reporting & Analysis

Realtime reporting & analysis
Drill down reporting to individual customers
View summaries by time-of-day, day-of-week, media source, product line
Download results to Excel

 

Your Next Step: Learn more about
Competitions
Polls & Voting
Mobile Txt Marketing

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A Very REsponsive Channel
Very responsive
Immediate
Wide reaching (more than 2 million mobile phones in NZ)
Interactive
Puts information in your pocket

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