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Kiwi Kids are Online Kids

11 March 2002

Auckland - 11 March 2002 - This year marks the Sanitarium Weet-Bix Kiwi Kids Tryathlon's 10th anniversary. It's been bigger and better than ever, with record-breaking attendance in almost every city.

Why the massive popularity? It's an across-the-board combination of successful strategies… Sanitarium is committed to holding well organised, well run events. Direct marketing to schools encourages students to enter. And this year's marketing campaign used two impactful product packs which were integrated into the TV ad and promoted the Tryathlon online. Sanitarium believes this year's success is enhanced by the consistent use of online media - which is powered by Touchpoint software.

The Weet-Bix pack, direct mail, and TV all direct traffic to the Kiwi Kids Tryathlon website, www.kiwikids.co.nz. There, Touchpoint works behind the scenes, sending reminder emails to those that participated last year, storing details on this year's entrants, forwarding questions to expert coaches like Hamish Carter and enabling children to email the big day's photos to their friends.

With the ability to send, track, follow and report on inbound and outbound marketing campaigns across multiple channels like email, direct mail, fax and mobile phone, Touchpoint has given Sanitarium a cost-effective and quick method to communicate with children - and their parents - across the country. "Organising each Tryathlon event is quite a task - which Touchpoint has made easier by enabling us to 'talk' with our audience quickly and efficiently," says Stuart Robertson, Assistant Product Manager for Weet-Bix and Tryathlon Event Organiser.

"We wanted to remind Auckland entrants of the early start time and road closure information. Touchpoint made this task simple - we just sent an email to everyone on our database from Auckland and asked them to tell friends and parents, and forward the email to their friends. Email was definitely the smartest choice for communicating this urgent - and important - message."

"More than 60% of New Zealand teenagers use the internet at least 2-3 times a week these days so it's important that any marketing plan have an online component - especially when dealing with time-sensitive issues like event planning," says Touchpoint Managing Director, Steve Shearman. Touchpoint's ability to manage multiple channel communications ensures that companies like Sanitarium can get their messages out how and when they need to.

At the conclusion of all events, an email will go out thanking everyone for their involvement and reminding kids to see if their photos are online. "Email and the website are great media for building a Weet-Bix community, says Stuart. They help us keep in contact with our customers - kids and their parents alike - and add to the integrated approach we're taking to all our marketing efforts.

Beginning in June, Touchpoint will be at it again - with an announcement email about the prize-filled Weet-Bix winter promotion.

About Touchpoint
Touchpoint Limited is an independent New Zealand-owned company that develops and provides digital marketing tools and solutions. Driven by a group of online marketing and technology experts, Touchpoint helps businesses build closer, more profitable customer relationships by taking advantage of new and emerging digital channels, including email, SMS text-messaging, interactive TV, and the Web.

For more information please contact:
Steve Shearman
Touchpoint Limited
64 9 353 6870

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