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Professional Public Relations NZ gets straight to the point with Touchpoint

10 May 2001

Professional Public Relations New Zealand (PPR NZ) has partnered with online campaign management company Touchpoint to deliver highly targeted and personalised communication to its clients' key stakeholders.

PPR NZ managing director Liane Donovan says that Touchpoint's suite of products complements the range of services it currently offers, including strategic corporate communication counsel; financial and investor relations; issues management; consumer marketing activities; and media liaison, training, and production.

"Our business is about managing stakeholder relationships," says Ms. Donovan. "And several of our clients are increasingly using digital communications to facilitate these relationships."

Touchpoint's online services are enabling PPR to personalise and evaluate its online communication initiatives, with the overall objective of helping companies get closer to who they want to talk to.

Ms Donovan emphasises that there is more to digital communications than sending newsletters and product announcements via email.

"Email is just one channel - it's how we customise both the medium and the message to enhance a relationship that counts."

Touchpoint will also provide PPR with reporting mechanisms that measure the effectiveness of its digital communications, while at the same time permitting the evaluation of concurrent communication programmes run through more traditional channels.

"And this will add significant value to our clients' communication objectives," says Ms Donovan.

PPR will use Touchpoint across all business sectors to reach the desired market segment, which could be anything from a company's suppliers and distributors to its shareholders, affiliates and consumers.

"For example, why send an email newsletter to someone about your landscaping business if they live in an inner city apartment block and do not have a garden?"

"But if you know the person visited your landscaping exhibit at the Ellerslie Flower Show last month, and that they've been to your store before, then they are more likely to be interested in your offer for a free landscaping consultation."

PPR has partnered with Touchpoint as part of the company's newly formed partnership programme, where agencies can enter a licensing agreement that allows access to Touchpoint applications remotely, over the Internet.

PPR New Zealand is currently the only public relations agency that holds a license to use the system.


About Professional Public Relations (PPR):
PPR is Australasia's largest and fastest growing full service public relations consultancy, with an expanding network of offices in New Zealand, Hong Kong and every state of Australia. PPR is part of the London-based Cordiant Communications Group (NYSE: CDA), the ninth largest global marketing communications group, with over 14,000 employees in more than 250 offices spanning 81 countries (including affiliates).

About Touchpoint
Touchpoint Limited is an independent New Zealand-owned company that develops and provides digital marketing tools and solutions. Driven by a group of online marketing and technology experts, Touchpoint helps businesses build closer, more profitable customer relationships by taking advantage of new and emerging digital channels, including email, SMS text-messaging, interactive TV, and the Web.

For more information please contact:
Steve Shearman
Touchpoint Limited
64 9 353 6870

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